Back to top

MasterLAB in Service Design Systems - Exploring Place and Community Through Design Research

Basic data


MasterLAB in Service Design Systems - Exploring Place and Community Through Design Research, degree awarded by ELISAVA Barcelona School of Design and Engineering


Arianna Mazzeo and Viviana Narotzky

Duration // Schedule

From October 1st to June 30th 2019. Face-to-face workshops: October 8th to 19th, 2018 / December 3rd to 7th, 2018 / January 14th to 25th, 2019 / March 11th to 22nd, 2019. From 10:00 a.m. to 2:00 p.m. and from 3:00 p.m. to 6:00 p.m.

ECTS Credits





Year 2018-2019: 12.000 € (plus 500 € in concept of pre-enrollment)


How can we understand our cities, in order to co-create new and transformative services systems that reflect the needs of all communities? With many cities and rural communities facing complex and inter-related social challenges, local government, businesses and third sector organisations are tasked to collaboratively engage and co-create innovative service solutions that reflect place and community. This MasterLab focuses on Service Design as a transformative process that captures the social values of neighbourhoods and communities, in order to co-create inclusive service solutions that will sustain and enhance citizens and civic spaces. If you want to develop your expertise and skills to co-create collaborative systems, re-design relationships between communities and publics and co-produce public-private partnerships with citizens then join us.

Design is a social and collaborative act. To engage in positive change and define our futures within our environments we need to engage and co-design with citizens at a local level, and policy makers in government, to rethink places and communities as both sites and agents of resilience and innovation. Understanding research through design and services, you will learn how to conceptualize, prototype and bring to life new futures for all, starting with your neighbourhood, community, village and city. In this creative process you will apply design tools and generative thinking to real life problems to enhance circular education and economy, and collaborate to create new shared educational mindsets.










Admission Requirements

Briefing session February 13th


If you want to come, please confirm your attendance:

  • By writing an email to, indicating your name, surname and telephone number
  • Or by calling 93 553 59 04

You can also follow the briefing session via streaming through this link

Information and registration

Information inquiry